Product Replacement

To receive a product replacement please fill in the information in the form below.
NOTE: This form is only for consumers, all retailers of Making Memories please contact customer service to request a product replacement.



*Name
*Address
Address2
*City
State or Province
If state is other, enter the new information in the box.
*Zip/Postal
*Country
*Phone
*Email Address
*Product Name
*Purchased From
*Purchased Date  (mm/dd/yyyy)
*Item Number
Quantity

Please provide as much information as possible (item number, description of missing or damaged product). If you are missing letters, please list which letters are missing. This will help expedite your request. Be as specific as possible. (Maximum of 1250 characters) You may be asked to send the defective product to us.

Note: Fields with an asterik are required fields.

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